Working with Austek Play – Why We’re Different

Working with Austek Play – Why We’re Different

Proud to be an Australian owned and operated business supporting the local economy and communities for over 20 years, Austek Play is an industry-leading commercial playground company. With suppliers from across Australia and internationally, our comprehensive playground and fitness equipment range is the largest in Australia. We design and create spaces and play experiences that inspire, motivate, and encourage children to play and thrive. 

 

At Austek Play, we are committed to ensuring our playgrounds are designed, delivered, and installed to the highest possible standards. We are dedicated to achieving our customers’ vision and have refined our processes to be truly customer focused. We have a number of values and practices that set us apart as a commercial playground company and make working with us a unique and professional experience.

 

Our Values

  • Providing fun, safe, and exciting playgrounds for school and local communities
  • Continuous quality improvement in designs and functions
  • Championing inclusive play for all
  • Providing innovative and safe designs by ensuring our staff are fully trained in playground safety standards
  • Providing playgrounds that meet our clients’ needs by offering customisable equipment and delivering tailored designs that fit the space available
  • Providing reliable and high-quality playgrounds by offering continuous support and service throughout and after the sales process

Inclusive Play

At Austek Play we provide inclusive designs and equipment by default. We are fully committed to providing play spaces that can be enjoyed by everyone, and with our wealth of knowledge and experience, we can ensure our designs meet your inclusivity needs.

Not only do we offer a large range of accessible and inclusive products, but we also have the expertise and understanding of the topic to educate our clients and to inform and create inclusive and cohesive play spaces.

 

The Spinmee Inclusive Roundabout at Tunkuwallin Oval

 

Qualified Staff

Working at Austek Play, we have a fully qualified in-house design team who are trained in the latest industry and safety standards and continue their education to stay up-to-date. Our designers can draw from their vast range of skills to deliver exciting and memorable play and fitness areas. Not only will our playground designs look great, but our designers also ensure they are functional, safe, and tailored to our clients’ space.

As part of our design and approval process, our designers can develop and deliver 2D site drawings and production plans that inform the installation, 3D renders that demonstrate what the finalised play space will look like, and detailed proposals for the project. Because this is all done in-house, we are able to provide timely updates and complete design representations quickly and efficiently.

 

Our in-house design team completing a render

 

Customisation

Austek Play has the knowledge and capabilities to provide our customers with new, refurbished, or fully customised playground designs and solutions. We will always consider the project’s location, available space, budget, users, and style and colour preferences to find a feasible playground design that makes the most of the available resources.

We offer the option to customise several of our standard units, or to create your own combination of elements like decks, panels, bridges, slides, and climbing nets to make a custom unit for your space. We also have the capability to design and construct bespoke timber equipment to match your play space vision.

The first and most important step in our design process is to gain a thorough understanding of our clients’ desires; we collaborate with and actively listen to our clients’ wants and needs for their new playground. When we feel we have gained a thorough understanding, we set about finding the best possible result for them and their space. We do this by developing an initial design to present for further discussion and consultation. If there are any changes needed, we will continue liaise further until we produce their perfect playground solution.

 

Custom Timber Pods built for Banora Point Public School

 

Project Management and After-Sales Service

Our expert playground specialists will plan the best way to approach the project and will address all components of the delivery and installation. Our project managers oversee the projects and make sure they run smoothly and efficiently, while keeping our customers updated on the progress of the project.

We work with our clients throughout the entire project process – we provide expert design input, collaborate with our suppliers and contractors, and communicate with the projects’ stakeholders, which offers our customers an easy and streamlined process.

Once the project has been completed and handover has been finalised, our after-sales service plays an important role in keeping your new playground in top condition. We can provide repairs, spare parts, maintenance, or just advice – our team is here to help at any stage.

 

The Austek Play team is here to help

Get In Touch

At Austek Play, we’re serious about fun, but we are also serious about providing high quality play equipment and offering exceptional service and support.

Contact us today to start your playground project, or to get some expert advice from one of our playground specialists.

By Published On: May 3, 2022Categories: ArticlesComments Off on Working with Austek Play – Why We’re Different

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